I realized this while I was working in retail. When people were rude and communicated with me in an inappropriate way, I would never oblige when they asked for a discount. I was perfectly able to give out discounts because of the way the company was structured, but doing so went against my principles if the customer wasn’t being polite.
If a customer was polite, or even firm but communicated in a way that wasn’t making me feel like I was being attacked, I’d consider giving them a discount if they asked for it.
Good communication isn’t just the art of articulating what you are saying properly, it is also the ability to ask for what you want clearly and without making anybody feel defensive, attacked or like they are being pressured into doing something.
Here are a few other ways that good communications skills can help your finances.
In Your Relationship
Surprise surprise! Having good communication in your relationship with your significant other will help you with your finances. Communicating your goals and what you want with your money is very important. Sneaking around, hiding purchases and not communicating with your partner will do more harm than good.
The same goes for other familial relationships and friendships. When your friends and family understand where you are coming from financially, you are more likely to avoid uncomfortable financial situations.
Negotiation is actually a form of communication; if you don’t have good communication skills, then you won’t be able to negotiate properly and successfully.
If you can communicate properly and articulate what you want, why you deserve it, and how you have proved yourself, then you will be much more successful in negotiating your bills.
Getting a Raise
Anybody can ask for a raise, but actually getting one is a different story. Being successful in your raise request requires good communication skills. You need to be able to demonstrate why you deserve the raise and communicate with your boss in the way with which they wish to be communicated.
Promoting Your Business
There’s no doubt that communication is imperative when it comes to being successful with self employment. If you have a business, you need to be able to communicate effectively with your clients and potential clients to retain and attract new business.
Communication goes into the marketing of your product or services, and is the cornerstone of almost all business relationships.
If you don’t already have good communication skills, luckily something can be done. Communication skills can be learned, and with practice they can even be mastered. Just remember that communication skills don’t just consist of how you relay information; listening is also a communication skill, and one that many don’t take into account when assessing their skill.
How would you rate your communication skills? Have they ever been able to get you something you wouldn’t have otherwise received?